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Trans-Am, did the store send the email for you because I called & emailed Gibson and that's what they told me? I live in Ontario and bought the guitar in NY State...maybe that had something to do with it, I don't know. I'll give that store a call and see if they can do anything for me...it's worth a shot.
My wife got me an ES-339 from MF for Christmas but there was no COA. Called Gibson, spoke with William, he spoke with someone in Memphis and they are mailing my COA to me. :3zone
