Always been a very hands on person.
Recently bought a new Epi Les Paul and I went thru and replaced everything. New Seymours, hand wired in 50's fashion (all knew braided wire/scrapped all the Radio-shack wiring), new pots/knobs, new Switchcraft toggle and new Switchcraft input jack.
I put new strings on it and proceeded to do the setup on it. I did the neck adjustment, T-o-M bridge height adjustment, intonation, bolted the bridge tailpiece to the body and did a wrap-around string setup, and finally adjusted the pickup height and played with the poles to get everything sounding and playing just right.
After it was all said and done, I decided I wanted to put a new nut in the guitar and so I took it to my old guitar shop to have them do it. I would have done it myself, but I didn't have the files needed to do this work. They "custom made" a new bone nut and it looks really nice, no complaints. It even had very noticeable improvement in sustain. But here's the thing. All I wanted them to do was replace the nut and fix the radius of the strings at the bridge because they were a little all over the place. They had a hard time figuring out how to code/bill the work for the saddle adjustments and asked if I would be willing to just do the full setup. I went ahead and agreed to it because I thought, well as handy as I am I'm still an amateur and maybe they'll notice something I didn't.
I finally go to pick my guitar up, was in a rush so didn't really inspect too much and was kind of impressed with the shine on it. The obvious change that I missed due to the distracting shine, was they had raised the bridge up completely and done a string thru instead of the wrap around that I had. Then, the guitar was out of tune pretty quickly once I started playing it (new strings I suppose), so I tuned it. When I set it up, the intonation was perfect. I even had to remove a couple of the saddles and flip them to get the adjustment needed to make them that way. Again, it was perfect. Now I have 2 strings that are bad out of spec. but they are nowhere near perfect.
Also, this then made me move on to the string radius at the bridge. I put my under-string gauge on them and immediately bridge the high and low E's with about a 1/16" gap on all the other strings with a 12" radius gauge. I kept using flatter and gauges and never could get the gauge to where it touched all the strings.
Lastly, I had my pickup heights set per Seymour Duncan's specs initially but then played around with them until I got them to sound how I wanted them to. I haven't gauged the height on them but they look noticeably lower than what I had set them. The guitar did sound darker/muddier when I plugged it in to play. Makes me think they tinkered with them as well.
I was charged $80 for the nut, and $100 for the setup (which I agreed to). But then they charged me for the replacement strings. Not a huge gripe and nothing I would say to the shop on it's own but really? I paid nearly $200 for the real work and they couldn't throw in a set of strings? Isn't it normal to do so?
And, while the guitar plays really well now, I'm the one that has to go back and set the intonation, and possibly lower the tailpiece and restring at my expense again. And have the string radius fixed like I asked to begin with.
What are everyone's thoughts?
Thanks for the read and the advice.
Recently bought a new Epi Les Paul and I went thru and replaced everything. New Seymours, hand wired in 50's fashion (all knew braided wire/scrapped all the Radio-shack wiring), new pots/knobs, new Switchcraft toggle and new Switchcraft input jack.
I put new strings on it and proceeded to do the setup on it. I did the neck adjustment, T-o-M bridge height adjustment, intonation, bolted the bridge tailpiece to the body and did a wrap-around string setup, and finally adjusted the pickup height and played with the poles to get everything sounding and playing just right.
After it was all said and done, I decided I wanted to put a new nut in the guitar and so I took it to my old guitar shop to have them do it. I would have done it myself, but I didn't have the files needed to do this work. They "custom made" a new bone nut and it looks really nice, no complaints. It even had very noticeable improvement in sustain. But here's the thing. All I wanted them to do was replace the nut and fix the radius of the strings at the bridge because they were a little all over the place. They had a hard time figuring out how to code/bill the work for the saddle adjustments and asked if I would be willing to just do the full setup. I went ahead and agreed to it because I thought, well as handy as I am I'm still an amateur and maybe they'll notice something I didn't.
I finally go to pick my guitar up, was in a rush so didn't really inspect too much and was kind of impressed with the shine on it. The obvious change that I missed due to the distracting shine, was they had raised the bridge up completely and done a string thru instead of the wrap around that I had. Then, the guitar was out of tune pretty quickly once I started playing it (new strings I suppose), so I tuned it. When I set it up, the intonation was perfect. I even had to remove a couple of the saddles and flip them to get the adjustment needed to make them that way. Again, it was perfect. Now I have 2 strings that are bad out of spec. but they are nowhere near perfect.
Also, this then made me move on to the string radius at the bridge. I put my under-string gauge on them and immediately bridge the high and low E's with about a 1/16" gap on all the other strings with a 12" radius gauge. I kept using flatter and gauges and never could get the gauge to where it touched all the strings.
Lastly, I had my pickup heights set per Seymour Duncan's specs initially but then played around with them until I got them to sound how I wanted them to. I haven't gauged the height on them but they look noticeably lower than what I had set them. The guitar did sound darker/muddier when I plugged it in to play. Makes me think they tinkered with them as well.
I was charged $80 for the nut, and $100 for the setup (which I agreed to). But then they charged me for the replacement strings. Not a huge gripe and nothing I would say to the shop on it's own but really? I paid nearly $200 for the real work and they couldn't throw in a set of strings? Isn't it normal to do so?
And, while the guitar plays really well now, I'm the one that has to go back and set the intonation, and possibly lower the tailpiece and restring at my expense again. And have the string radius fixed like I asked to begin with.
What are everyone's thoughts?
Thanks for the read and the advice.
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