E.M.
Active member
- Joined
- Aug 6, 2016
- Messages
- 141
I appreciate everyone's feedback regarding Reverb. Looks like some people have had good experiences, some bad. Let me clarify: the issue I have is with Reverb not with potential buyers/sellers. Specifically, I am still waiting on payout for an item I sold last week. When you sell an item on Reverb, you must enter a shipping tracking # into the system, once that's done, Reverb typically initiates payout to the seller within 1-3 business days. I contacted Reverb this morning and apparently all payouts from 1/10/20 on have not been processed. I don't know if this is human error or what, but I asked for a reduction in processing fees to make this right, and they refused. Any other business would try to make it right if the screw up was on their end. I've been buying/selling items with Reverb for a number of years, and this is the THIRD time that a payout has been delayed because of an internal error. I don't have a lot of money, I live paycheck to paycheck trying to pay my bills, and when Reverb doesn't get me my $$ in time, this has direct consequence to me.