This year I got lucky...as a lefty player I bought a 2013 Future Les Paul, and 2013 70's Tribute SG new old stock cheap at Sam Ash. In fact they both left the factory on the same day in December of 2012. They both came with Min-E-Tune.
I liked the Min-E-Tune but didn't love it. It's convenient for practicing that's for sure. I contacted Tronical and asked about updating the firmware to the current firmware and they said no problem, $50 total just send them to us in Germany.
That was a month ago and so far they're completely blowing me off. They stopped answering the trouble ticket and they didn't respond to an e-mail. The last I heard my units were "stuck in customs". I'm thinking about calling them on Monday. This is starting to worry me and also making me a bit angry. I'm a patient guy but blowing me off is something else entirely.
Has anyone else had a bad experience with Tronical? Has anyone been ripped off by Tronical?
Thank you!
PS Yes I know I should just install regular tuners...I've considered that, at least to the Les Paul but dang it, I want my stuff back!
I liked the Min-E-Tune but didn't love it. It's convenient for practicing that's for sure. I contacted Tronical and asked about updating the firmware to the current firmware and they said no problem, $50 total just send them to us in Germany.
That was a month ago and so far they're completely blowing me off. They stopped answering the trouble ticket and they didn't respond to an e-mail. The last I heard my units were "stuck in customs". I'm thinking about calling them on Monday. This is starting to worry me and also making me a bit angry. I'm a patient guy but blowing me off is something else entirely.
Has anyone else had a bad experience with Tronical? Has anyone been ripped off by Tronical?
Thank you!
PS Yes I know I should just install regular tuners...I've considered that, at least to the Les Paul but dang it, I want my stuff back!