Well, believe it or not, a "grand" is still a sizable amount of money to many people. As for me, I'm delighted with the guitar, minor issues notwithstanding. The look, tone and play-ability is outstanding, even for a much more expensive guitar, IMO.
Of course it is!
It is to me as well considering I'm retired and living on Social Security (and my monthly income is less than two grand a month), but considering that it's an import (China?) you can't seriously expect to get American quality for such as price.
I have a 2016 Epiphone '58 V and it has a three piece body with veneer on the back & front, and there are people complaining about the body not being a solid or two piece body! The majority of American made Les Paul's are more than two pieces of wood.
I can understand someone getting a damaged instrument and wanting a replacement, but realistically some people are expecting too much for their money.